Frequently Asked Questions
How can I contact Tov Fashion?
You can contact us by email at contact@tovfashion.shop or call us at +1 701-252-5688 during our business hours.
What are your business hours?
Our business hours are Monday through Friday, 10:00 AM–7:00 PM.
How long does shipping take?
Orders are generally processed within 1–3 business days and delivered within approximately 3–7 business days after processing. Delivery times may vary depending on the destination and carrier.
Is shipping free?
Yes. Free shipping is available on all orders.
Can I return swimwear?
Eligible swimwear may be returned within 30 days of delivery, provided it is unworn, unwashed, in original condition, and meets our hygiene requirements.
How do I request a return?
Email contact@tovfashion.shop with your order number and the reason for your return before sending any item back.
Can I cancel my order?
Contact us immediately after placing your order. Cancellation is possible only before the order has been processed for shipment.
What should I do if my item is damaged?
Contact contact@tovfashion.shop with your order number and clear photographs of the damaged or defective item.
Get in Touch
Email: contact@tovfashion.shop
Phone: +1 701-252-5688
Address:
238 Northland Est
Jamestown, ND 58401
United States
Business Hours
Monday–Friday: 10:00 AM–7:00 PM
We aim to respond to all customer inquiries as soon as possible during our normal business hours.