Shipping policy
At Tov Fashion, we work to process and deliver your orders as quickly as possible.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received. Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be extended. If there is a significant delay with your order, we will contact you using the email address provided at checkout.
Shipping Time
Orders are typically delivered within 3–7 business days after processing. Delivery times may vary depending on your destination, carrier delays, weather, holidays, customs processing, or other circumstances beyond our control.
The estimated delivery time is provided for reference only and is not guaranteed.
Shipping Costs
Free shipping is available on all orders. No shipping fee will be added at checkout unless otherwise clearly stated for a special service or delivery option.
Order Tracking
When tracking information is available, you will receive a shipping confirmation email containing tracking details.
Please allow time for tracking information to update after your package has been shipped.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Please review your address carefully before placing your order.
Tov Fashion is not responsible for orders delayed, lost, or returned because of an incorrect or incomplete address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or you believe your package has been lost, please contact us as soon as possible at contact@tovfashion.shop. Please include your order number and, if applicable, clear photographs of the damaged item and packaging.
Get in Touch
Email: contact@tovfashion.shop
Phone: +1 701-252-5688
Address:
238 Northland Est
Jamestown, ND 58401
United States
Business Hours
Monday–Friday: 10:00 AM–7:00 PM
We aim to respond to all customer inquiries as soon as possible during our normal business hours.